© TELDATA - 2014

Service and Support

  Our service capabilities are second to none. Our belief that "First Rate" technology must be matched by "First Rate" service is the cornerstone of our strategy. We provide quality service in a timely fashion with a two hour guaranteed response time for emergencies and within 24 hours for non-emergencies. All our technicians are trained and assigned to geographic zones so they get to know their customers and their installations.

Service & Support Package

  We provide a 12 month factory warranty on all parts for all communication systems installed and a 90 day labor warranty on all systems installed. All new equipment sold is warranted to perform in accordance with its written specifications and to be free from defects in material and workmanship for the specified period. We will, without charge, from 8:00 AM to 5:00 PM Monday through Friday service, replace, or repair any part found to be defective within one year of the equipment installation date. It is our policy to render prompt and efficient service to all our business communications systems users. We can provide you with complete System Maintenance solutions so you can feel comfortable in knowing everything in your Voice or Data system is functioning as it should. TelData, Inc. is a AT&T Partner who will act on your behalf in conducting all necessary business with local utilities including the following:     Ordering and disconnecting line service     Equipment orders     Remote diagnostics     Service reporting and follow up     Scheduling of work     Bad line reports  

Industry Consultation

  The telecommunications industry is constantly expanding and providing new opportunities. Consultation regarding these new services for both voice and data applications are available to our clients in planning the future as well as adapting to today's needs. We have certified information Technology Professionals on staff that can help you design and plan you business communication needs over multiple platforms. Sometimes when it comes down to it; technology is not the answer and we’ll be the first ones to let our customers know their best course. It is our job to make sure your communications systems are best suited for your needs.  

Network Certification

  Network running slow? It could be your cables. Our technicians can test and certify your network backbone to ensure industry standards. We can pin-point network bottlenecks (point of slowdowns) and come up with a solution to get your network performing they way it should be.     Service Request or More Information   You can request services on-line by visiting the Service Ticket page or just Contact Us. For Emergencies call us at 251-661-1194
© TELDATA - 2014

Service and Support

  Our service capabilities are second to none. Our belief that "First Rate" technology must be matched by "First Rate" service is the cornerstone of our strategy. We provide quality service in a timely fashion with a two hour guaranteed response time for emergencies and within 24 hours for non-emergencies. All our technicians are trained and assigned to geographic zones so they get to know their customers and their installations.

Service & Support Package

  We provide a 12 month factory warranty on all parts for all communication systems installed and a 90 day labor warranty on all systems installed. All new equipment sold is warranted to perform in accordance with its written specifications and to be free from defects in material and workmanship for the specified period. We will, without charge, from 8:00 AM to 5:00 PM Monday through Friday service, replace, or repair any part found to be defective within one year of the equipment installation date. It is our policy to render prompt and efficient service to all our business communications systems users. We can provide you with complete System Maintenance solutions so you can feel comfortable in knowing everything in your Voice or Data system is functioning as it should. TelData, Inc. is a AT&T Partner who will act on your behalf in conducting all necessary business with local utilities including the following:     Ordering and disconnecting line service     Equipment orders     Remote diagnostics     Service reporting and follow up     Scheduling of work     Bad line reports  

Industry Consultation

  The telecommunications industry is constantly expanding and providing new opportunities. Consultation regarding these new services for both voice and data applications are available to our clients in planning the future as well as adapting to today's needs. We have certified information Technology Professionals on staff that can help you design and plan you business communication needs over multiple platforms. Sometimes when it comes down to it; technology is not the answer and we’ll be the first ones to let our customers know their best course. It is our job to make sure your communications systems are best suited for your needs.  

Network Certification

  Network running slow? It could be your cables. Our technicians can test and certify your network backbone to ensure industry standards. We can pin-point network bottlenecks (point of slowdowns) and come up with a solution to get your network performing they way it should be.     Service Request or More Information   You can request services on-line by visiting the Service Ticket page or just Contact Us. For Emergencies call us at 251-661-1194